COMPLAINT LETTER
A complaint letter is a type of letter written to address any type wrong doing, offence, grievance, resentment arising out of a product, service etc. Complaint letter are used to raise your concerns about unfair things and seek a productive outcome. they are also used to vent out your pent up emotions arising out of your suffering or bad experience. It is a fundamental right and duty of a citizen to seek justice arising out of any injustice, which is initiated by a complaint. Complaint letters then, become your first step towards your consumers right. They inspire other hassled consumers, influence the concerned authorities towards taking proper action and make the defaulters more liable, respomsible and responsive. This is because unresponsive behaviour of the offender is liabble to a punishable court proceeding or an expensive lawsuit.
writing complaints letters is an essential responsibility of the victim whilst seeking positive outcomes. Complaint letter writing is not only a pre-warning for the offender but also a chance for them to rectify their act in time. These letters are not just meant for defective products, service, they can also be written towards any injustice happem-ning in the society, like "smoking in public", "misuse of water by any person or an organization" and any issue happening in society which needs to be addressed. Anyone can complait through letter if there is a legitimate reason. Anyone can write a letter to the administration regarding the pollution, water supply, traffic prooblems, shortage of electricity tec. You don't need to be a lawyer or an influential person. All you need to do is to learn to write a complaint letter in a appropriate manner with all the relevant information included. IIn the matter contained here, you will get all the tips to write a complaint letter.
HOW TO WRITE A COMPLAINT LETTER TO A COMPANY
1. Address your letter to the customer service department.
When writing a letter of complaint, your best chance of success will come from directing the letter to the customer service department of the company. The customer service department is accustomed to dealing with complaints and your letter is likely to be processed efficiently and effectively.
2. Quickly get to the point of your letter.
The very firts line of your letter should clearly address why you are writeng the letter and what your exact complaint is. Give as many pertinent facts as possible, including the date, time and location where you made the purchase or received the service, along with any relevant serial or model numbers.
3. State specifically what outcome or remedy will satisfy you.
If you want a replacement, a refund, a repair, or some other form of compensation, state this clearly in your second paragraph. This will help to avoid receiving a form letter or other stock response, and give the recipients something tto work with on their end.
4. Attach copies of suporting documents.
These may include receipts, guarantees, warranties, copies of checks you send and if appropriate, photos or videos. All documentation should be include with your letter.
5. Give them a time to resolve the matter.
It is helpful to provide an exact time period within which you would like the isuue to be resolved. This will give you ppeace of mind and will help bring the issue to a speedy conclusion.
6. Finish the letter respectfully.
Thank the recipient for their assistance, and llet them know how and when they can reach you to resolve the matter. This will make their job a lot easier, resulting in a more efficient outcome for you.
Example :
APPLICATION LETTER
An application letter is merely another name for a cover letter, the official business letter often included with a job application and/or resume and sent to a prospective employer. Although application letters are generally considered optional components of applying for a jb, more and more frewuently, employers are singling out those who actually take the time to write anapplication letter as their top picks. Here are a few components of a typiical, successful application letter :
Professional style
Application letters usually and sholud always be in an officer letter style, like block style. These letters should be formatted properly and checked for spelling and grammatical errors.
Salutation
Although many application letters open with a simple "Sir or Madam", the more successful application letters ate addressed personally to the hiring manager (which ooften takes some research on the part of the job applicant).
Body
The body of a good application letter usually 3 to 4 paragraph, explains why the applicant is a good fit for the job, explains relevant experience and shows how that experience would be useful if selected for the carrer opportunity.
Attachments
An application letter is rarely sent to a prospective employer alone. It is usually accompanied by a resume, salary history, list of references, and/or other documentation of achievements.
Length
Application letters are generally no more than one page in length. Employers are unimpressed by application letters of half a page or less, though fillingg most of one page is the safest way to complete an application letter.
Example :
Example :
QUESTION
COMPLAINT LETTER
1. Who wrote the complaint letter ?
Samantha Brown
2. What is Samantha complaining about?
The holiday that agency arranged for her and her family
3. On what date Samantha write the complaint letter?
16th November
4. What mistakes the agaency made?
The agency spelt Samantha name wrong on the booking form
5. What Samantha want?
Agency to refund the money that she paid for her holiday
APPLICATION LETTER
1. Who sent the application letter?
Christina Black
2. To whom is the letter intended?
Mary Cody
3. Where did the aplication letter come from?
987 Maple Avenue, Bussiness City, New York
4. What is the position Christina want?
Front Office Assistant
5. What is Mary Cody position?
Hiring manager
Reference :
